The terms that apply when you buy products or subscriptions from 074 Solutions.
These terms apply when you order from 074 Solutions ("we", "us"). By placing an order at checkout, approving a proof or paying an invoice, you agree to them. Nothing in these terms limits your rights under the Australian Consumer Law.
1. Quotes and proofs
We send you a design proof before anything is made, and a quote first if you order through an enquiry. Check your proof carefully, including spelling, phone numbers, links and colours. Once you approve it, we make your product exactly as shown. Colours on screen can look slightly different from printed colours.
2. Prices and payment
- Prices are in Australian dollars (AUD) and are shown on our pricing page and your invoice.
- You can pay online by card at checkout, or by invoice (bank transfer or PayID). Card payments are processed securely by Stripe and are charged when you place your order. We never see or store your full card number.
- Invoices are due by the date shown on them.
- We may change our prices, but a change never affects an order you've already paid for. For subscriptions, we'll give you at least 30 days' notice of a price change.
3. Making and delivering your order
We'll give you an estimated production and delivery time with your proof. These are estimates, and we'll let you know quickly if something delays your order. Delivery is to the address you give us, and we're responsible for your order until it reaches you.
4. Subscriptions
Some products include a monthly subscription, for example ordering apps, menu apps, the reviews app and business card pages.
- Subscriptions are billed monthly in advance. If you order online, your first monthly payment is taken 30 days after your order. If you order by invoice, billing starts when your app or page goes live.
- You can cancel at any time. Cancellation takes effect at the end of your current billing period, and you won't be charged again.
- When a subscription ends, the app or page linked to your tags or cards goes offline. Before you cancel, ask us if you'd like your tags pointed to another link, such as your website.
- Business card subscribers get free design edits to their card page every 3 months while their subscription is active.
- If a payment fails and isn't fixed within 14 days of us letting you know, we may pause the service until it's paid.
5. Your content
You're responsible for the logos, images, text and details you give us. You confirm that you have the right to use them and that they're accurate and lawful. You give us permission to use them to make, host and support your products.
6. Our work
Once paid for, the physical products are yours. Our app software, page templates and design tools remain ours. While your subscription is active, you have permission to use the apps and pages we set up for you. With your permission, we may show your finished product in our portfolio. Just tell us if you'd rather we didn't.
7. Third-party services
Some features depend on services we don't control, such as Google Business Profile, payment providers and point-of-sale systems. We'll set them up with due care, but we can't guarantee that those services will always be available or won't change. 074 Solutions is not affiliated with or endorsed by Google. Google is a trademark of Google LLC.
8. Using review tags fairly
Google's policies don't allow businesses to offer incentives for reviews, or to ask only happy customers. Please use your Google Review Tag in line with those policies and the Australian Consumer Law. We're not responsible for action Google takes against a listing because of how a review tag was used.
9. Our responsibility to you
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. See our Refund Policy for how we handle problems.
Where you're not a "consumer" under the Australian Consumer Law, and to the extent the law allows, our liability for any failure is limited to replacing or repairing the goods, or supplying the services again, or paying the cost of doing so. We aren't liable for indirect losses, such as lost profits, to the extent the law allows.
10. General
We may update these terms from time to time. The version that applies is the one in place when you approve your proof or start your subscription. These terms are governed by the laws of Victoria, Australia.