How it works
Do customers need to download an app?
No. They tap the tag with their phone and a web page opens. Nothing to install, no account to create.
Which phones work with NFC?
Most phones from the last several years. iPhone XS and newer read tags in the background, without opening anything. Android phones read them when NFC is on, which it usually is because tap-to-pay uses it.
What if a customer's phone doesn't have NFC?
Add a printed QR code to your tag or card. Anyone can scan it with their camera instead. It's $1 extra per tag, or $2 per business card.
Can I change where a tag goes after it's printed?
Yes. Your tags open a page we manage for you, so we can update the link, menu or details any time without reprinting anything.
How do the tags stick, and where can I put them?
The back is 3M 9448A double-sided adhesive, so press it onto a clean, dry surface. Wood, glass, plastic and stone all work well. Avoid sticking tags straight onto metal, as it can stop the chip from reading. Our placement guide has more tips.
Google Review Tag
Where does the tag send customers?
Straight to the review form on your Google Business Profile, with the stars ready to tap. We set up the link for you.
Is this allowed by Google?
Yes. Asking customers for reviews is fine. Google's rules are against paying for reviews or only asking happy customers. Our tag asks everyone the same way, and the optional reviews app always keeps the Google review link one tap away.
What does the optional reviews app do?
It gives customers a quick page where they can rate their visit, leave you private feedback, or go straight to your Google review page. It's $3/month.
Restaurants
What's the difference between the ordering tag and the menu tag?
The menu tag shows your menu with photos, prices and specials, and guests still order with your staff. The ordering tag lets guests order and pay from their table, with orders going to your kitchen.
Does table ordering connect to my POS?
Yes, we connect it for you, so orders land where your kitchen already looks. Tell us which POS you use when you enquire.
How many tags do I need?
One per table. Start with a 5-tag pack ($595 for ordering, $240 for menus) or 10 tags ($990 or $390). Extra tags are $25 each for ordering and $19 each for menus, and every tag is numbered to its table.
Can I start with the menu and add ordering later?
Yes. Start with the menu tag, and when you're ready we can switch your setup over to ordering.
Business cards
What happens when someone taps my card?
Your contact page opens with your photo, details and links, plus a Save contact button that adds you to their phone in one tap.
What's the $3/month for?
It keeps your contact page online. While you're subscribed, you also get free design edits every 3 months, so your card and page stay up to date.
Do you do cards for teams?
Yes. The more you order, the less each card costs: 5 cards for $249, 10 for $449 and 20 for $799, all designed to match. For bigger teams, ask us for a quote.
Pricing and ordering
How much does everything cost?
Google Review Tag: $49 each, down to $29.95 each when you buy 20. Ordering tag: $595 for 5 tags or $990 for 10, then $149/month. Menu tag: $240 for 5 tags or $390 for 10, then $29/month. Business card: $69 with design, then $3/month. Prices are in AUD. See full pricing.
Do custom colours, my logo or a QR code cost extra?
A plain black, white, blue or pink design is included. Custom colours, your logo and QR codes are add-ons, priced per piece, plus a one-off $29 artwork setup for logos. The print table has the details.
Will I see the design before you print it?
Always. We send you a proof first, and nothing gets printed until you approve it.
Can I design it myself?
Yes. Use our customiser to try your text, colours and logo, then send the design to us with one click.
How do I order?
Add a product to your cart on its page and check out by card. We email you a design proof before anything is made. Prefer an invoice? Use the order form and we'll reply with your proof and an invoice you can pay by bank transfer or PayID.
When do monthly app fees start?
If you order online, you pay for your tags or cards today and your first monthly payment is taken 30 days later, once your app or page is live. Cancel any time.
Still have a question?
Send it through and we'll get back to you by email.