How 074 Solutions collects, uses and looks after your personal information.
074 Solutions ("we", "us") is a business based in Melbourne, Victoria. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). As a small business we may not be legally required to, but we choose to follow them anyway.
What we collect
- Enquiries and orders: your name, email, business name, the product and quantity you're interested in, and anything you write in the message.
- Designs: the text, colours, logos and images you add in our customiser or send us for printing.
- Business card pages: the contact details you ask us to publish, such as your name, photo, phone, email, website and social links.
- Orders and billing: the delivery address and phone number you give at checkout, invoice details and payment records. Card payments are processed by Stripe. We never see or store your full card number.
- Apps we run for your business: when your customers use an ordering, menu or reviews app we provide for you, we process their details (such as orders, table numbers and feedback) on your behalf.
We only collect what we need. You can make a general enquiry without giving us more than a name and an email address.
How we use it
- To reply to enquiries, send proofs and quotes, and make and deliver your order.
- To set up and run your apps, contact pages and subscriptions.
- To bill you and keep the records the law requires, including tax records.
- To improve our products and fix problems.
We don't sell your personal information, and we don't use it for anything unrelated without asking you first.
Marketing emails
We only send marketing emails if you've agreed to receive them, in line with the Spam Act 2003 (Cth). Every marketing email has an unsubscribe link, and we act on it promptly. Emails about your order or subscription aren't marketing, so we'll still send those.
Who we share it with
We share information only with the service providers that help us run the business, and only what they need. That includes Netlify (web hosting), Stripe (card payments), Resend (sending order and enquiry emails), printing and production partners, and, if you use table ordering, your point-of-sale provider. We may also disclose information if the law requires it.
Some of these providers store data outside Australia, for example in the United States. Where that happens, we take reasonable steps to make sure they protect it in a way that's consistent with the Australian Privacy Principles.
Your customers' information
When we run an app for your business, your customers' information belongs to you. We process it to provide the service. You're responsible for telling your customers how their information is used, for example in your own privacy policy. If you need help with that, ask us.
How we keep it safe
We use reputable, secure providers, limit who can access information, and delete or de-identify personal information once we no longer need it for the purposes above or to meet legal requirements.
Access, correction and complaints
You can ask to see the personal information we hold about you, or ask us to correct or delete it. Contact us using the form on our website and we'll respond within 30 days.
If you have a privacy concern, tell us first and we'll try to fix it. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Cookies
See our Cookie Policy for what our website stores in your browser.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.